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What you’ll do

• Handle and resolve customer inquiries and complaints effectively.
• Follow up on customer requests to ensure timely resolution.
• Maintain accurate records of customer interactions and solutions provided.
• Communicate professionally and empathetically with customers across various channels.
• Collaborate with internal teams to improve customer service processes.
• Provide feedback and insights to product team, based on customer needs

What you’ll bring

• Excellent verbal and written communication skills in Arabic and English.
• Ability to manage time efficiently and handle multiple tasks simultaneously.
• Attention to detail and ability to document customer interactions accurately.
• Proficiency in using customer support tools and CRM systems.

We’d love you to have

Who you’ll work closely with

Sounds interesting?

Apply! Send your resume in English from clicking on Apply:

**Apply Now! 🚀**